Shipping Policy

Welcome to the Shipping Policy page of Dr MedSkill Academy, a unit of Dr Sajjan Academy. Dr MedSkill Academy is an online e-learning platform dedicated to providing comprehensive educational resources for healthcare professionals. This policy outlines the shipping terms for any physical materials or supplementary items purchased from our platform.

1. Shipping Methods and Services We offer several shipping options to ensure timely delivery of your purchases: Standard Shipping: Typically delivered within 5-7 business days. Expedited Shipping: Typically delivered within 2-3 business days. International Shipping: Delivery times may vary based on destination.

2. Shipping Rates Shipping rates are calculated based on the following factors: The weight and dimensions of the package The destination of delivery The chosen shipping method The final shipping cost will be displayed at checkout before completing your purchase.

3. Order Processing Time Orders are generally processed within 2-3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with shipping details once your order has been dispatched.

4. International Shipping We ship our physical products globally. Please note that international shipping times vary depending on the destination country. Additional customs duties, taxes, and fees may apply, and are the responsibility of the recipient. We recommend checking with your local customs office for more information.

5. Tracking Your Order Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through the carrier's website.

6. Damaged or Lost Shipments In the unlikely event that your shipment is damaged during transit or is lost: Damaged Shipments: Please contact us within 72 hours of receiving the damaged item. Provide photos of the damaged package and item(s) to facilitate the claim process. Lost Shipments: If you believe your shipment is lost, please contact our customer support team. We will work with the carrier to resolve the issue and, if necessary, send you a replacement at no additional cost.

7. Returns and Exchanges For information on returning or exchanging items, please refer to our Return Policy page.

8. Contact Us If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us: Email Id: drmedskillacademy@gmail.com Mobile Number: +91 8100999222 Address : 69th Cross Rd, Kumaraswamy Layout II Stage, 2nd Stage, Kumaraswamy Layout, Bengaluru, Karnataka 560078